OMI Astro

Service Provider Information: • Company Name: OMI OPTICS USA LLC • Registered Address: 3400 Cottage Way Ste G2#16711, Sacramento, CA 95825, USA • Email Address: info@omiastro.com • Entity ID: 202357011193 Last updated: March 2026 Section 1: Remote Telescope Rental Service Description 1.1 This service is provided by OMI OPTICS USA LLC (hereinafter referred to as "the Service Provider"), allowing users to remotely access and control telescopes for astronomical observations via the Internet. 1.2 Users may use the remote observation service during the hours of 9 PM to 6 AM local time of the observatory's location, during the rental period. The service may be unavailable due to weather or other force majeure events. 1.3 The Service Provider regularly offers free calibration data for use in astrophotography to help users optimize their observation results. Section 2: User Responsibilities for Remote Telescope Rental Service 2.1 Users shall ensure compliance with relevant laws and regulations while using the remote telescope service and shall not use the telescope for illegal activities. 2.2 Users shall use the remote telescope correctly according to the operation guide and will be responsible for any damage caused by improper operation. Section 3: Copyright and Ownership 3.1 The ownership of the telescope equipment and related software belongs to the Service Provider. 3.2 The intellectual property rights of the astronomical data collected through the telescope belong to the user unless otherwise agreed upon. Section 4: Disclaimer for Remote Telescope Rental Service 4.1 The Service Provider does not assume responsibility for the imaging quality of the telescope during the rental period. Users should understand the imaging quality through pictures on the website or request sample images or a trial from the Service Provider before renting. The Service Provider is not liable for interruptions to the service or loss of observation data due to non-human factors such as equipment failure or network issues. 4.2 Users understand that astronomical observations are affected by weather, natural disasters, and other force majeure events, as well as potential improper software settings, and the Service Provider does not guarantee a success rate for observations. Section 5: User Eligibility You must be at least 18 years old or have the consent of a parent or guardian to use our Services and make purchases. By creating an account, you represent that all registration information is accurate and complete. Section 6: Products and Orders All products and prices displayed on this website are subject to availability and change without notice. We make reasonable efforts to display accurate product information; however, typographical, technical, or pricing errors may occur. We reserve the right to cancel or refuse any order placed with incorrect pricing or product data. Section 6: Reward Points (Credits) 6.1 Earning Points Registered members earn reward credits (“Points”) on qualifying purchases. Points are typically calculated based on the net purchase amount after discounts, taxes, and shipping fees. 6.2 Redeeming Points Points can be redeemed for order discounts at checkout, according to the current redemption rate stated on the website. Points have no cash value and cannot be exchanged for money or transferred between users. 6.3 Expiration and Adjustment Points expire 12 months after the date of issue unless otherwise specified. If an order is canceled or refunded, OMI Astro reserves the right to deduct or cancel any associated Points. Section 7: Payment and Billing Payments are processed securely through third-party providers (e.g., Wix Payments, PayPal, Apple Pay). You agree to provide valid and accurate payment information and authorize OMI Astro to charge your selected payment method for any purchases, subscriptions, or renewals. Section 8: Returns and Refunds Return and refund policies are detailed separately on our Return Policy page. In general, items must be returned in original condition with all packaging and accessories. Custom or special-order items may not be eligible for return. Section 9: Intellectual Property All website content, including text, images, product descriptions, designs, and logos, is owned or licensed by OMI Astro and protected under applicable copyright and trademark laws. You may not reproduce, distribute, or modify any materials without written consent. Section 10: Account Responsibility You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account. OMI Astro is not liable for losses resulting from unauthorized account access. Section 11: Limitation of Liability To the fullest extent permitted by law, OMI Astro shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Services or purchase of products. Our total liability for any claim related to the Services will not exceed the total amount paid by you in the past 12 months. Section 12: Privacy Policy 12.1 In order to complete user payments and communicate with users for any software or hardware issues that may arise during the service, the Service Provider may collect users' first names, last names, email addresses, phone numbers, and credit card information. Credit card information is stored on third-party platform Wix servers and is invisible to the Service Provider. The Service Provider shall protect the personal information provided by users during registration and use of the service and shall not disclose it to third parties without the user's consent. 12.2 During the payment process, some digital goods or services may collect users' address information due to the default settings of the payment widget provided by the third-party platform Wix used by the Service Provider, which are unchangeable. The Service Provider does not require this address information but will protect the personal information provided by users during registration and use of the service, and shall not disclose it to third parties without the user's consent. 12.3 User observation activities may only be recorded when the user requests technical support. Section 13: Service Changes and Termination 13.1 The Service Provider reserves the right to modify or suspend the service contents upon prior notice. 13.2 If a user violates these Terms of Use, the Service Provider has the right to immediately terminate the service for that user. Section 14: Governing Law and Dispute Resolution 14.1 The establishment, effectiveness, interpretation, and enforcement of these Terms of Use shall be governed by the laws of the United States of America. 14.2 Any dispute arising from the use of this service shall first be resolved through friendly negotiations between the parties. If negotiations fail, either party may submit the dispute to the courts of the Service Provider's registered location in the United States for litigation. These Terms of Use shall take effect from the date the user accepts the terms, and the Service Provider reserves the right to final interpretation within the scope permitted by law. Contact Us  If you have any questions or concerns about this Privacy Policy, please contact us: • OMI OPTICS USA LLC • Phone: +1 (669) 388-1965 • Email: contact@omiastro.com(mailto:contact@omiastro.com)