Privacy Policy for Remote Telescope Rental and Astronomical Image Data Sales

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Effective Date: 05/04/2023

Welcome to the remote telescope rental and astronomical image data sales services provided by OMI OPTICS USA LLC (referred to as "we", "us", or "the Service Provider"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard the personal information you provide to us when using our services. It applies to all users of our services.

1. Information We Collect 
1.1 Personal Identification Information: We may collect your first name, last name, email address, telephone number, and credit card information when you register for an account, use our services, purchase products, or interact with customer service. 
1.2 Transaction Information: We record your purchase and transaction history but do not retain credit card details, as this information is processed and stored by the third-party payment platform Wix. 
1.3 Observation Data and Log Information: We collect and temporarily store details of your observation requests, observation data, and technical support records, along with log information generated during the use of our services. Observation data is deleted from local storage after syncing to the cloud, where it is retained for 30 days, providing you with ample time to download the data and benefit from our short-term cloud backup service.

2. How We Use Your Information 
2.1 To Provide Services: We use your information to process your orders, provide rental services and sell image data, and offer customer support. 
2.2 To Improve Services: We utilize the collected information to understand how our services are used and make improvements. 
2.3 Communication: We may use your personal information to communicate with you, including service updates, marketing information, and notifications related to service offerings.

3. Sharing and Disclosure of Information 
3.1 Third-Party Service Providers: We share necessary information with credit card processing companies, customer service providers, and other third parties who assist us in providing services. 
3.2 Legal Requirements: We may disclose your information if required by law or to comply with legal processes, resolve disputes, or enforce our Terms of Use and other agreements.

4. Security of Your Information 
4.1 We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. 
4.2 Despite these measures, the security of information transmitted over the internet cannot be guaranteed to be 100% secure, so we cannot warrant the absolute security of information transmitted to us online.

5. Changes to This Privacy Policy 
5.1 We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting a notice on our website and updating the "Effective Date" at the top of this policy.

6. Contacting Us 
6.1 If you have any questions or concerns about this Privacy Policy, please contact us at:
 • Address: 3400 Cottage Way Ste G2#16711, Sacramento, CA 95825, USA
 • Phone: +1 (669) 388-1965
 • Email: info@omiastro.com

By using our services, you acknowledge that you have read and understand this Privacy Policy and agree to its terms.

OMI Astro